Shipping Information

We use Reputed courier companies only for shipping our items. Currently we have tied up with following courier companies Professional Courier (www.tpcindia.com/), DTDC ( www.dtdc.com ), India Post (remote locations only)

We use India Post to ship remote locations where above courier companies do not service. Kindly check your pin code for courier service availability, by checking your pin code in the serviceable list on the courier companies web site. If your location is not serviceable by any of the above couriers, we can ship items via India post only.  Which may take 3-12 days for delivery.

We take much care to pack the items to be shipped & delivered in safe condition. All our items are packed using plastic bags / carton box / bubble sheet / cushion foam etc. The packing where sealed by adhesive tapes and printed address labels were affixed. We request buyers not to accept parcels if they are torn out / damaged / opened during delivery. kindly report to us immediately for further actions.

Most of the orders will be Dispatched on the same day or next day, subject to payment clearance & stock availability.

Some of the items will be arranged against order basis and will be dispatched in 2-5 days subject to payment clearance & stock availability. Contact our customer support for exact dispatch time and status.

In case, If we could not process your orders with in prescribed time, we will inform you the status by email/phone.

*Orders will not be processed, Dispatched or delivered on Sunday and other public holidays

COD/DOD orders will be dispatched only after 2 days due to verification & courier arrangement to pick up.

Delivery time for COD/DOD orders can be extended further 2 more days due to extra processing time by courier.

Tracking number for all orders will be updated on the site (my account>Order history) and by email, only after 24 hours of Dispatch of the item. Even if we provide the tracking status prior, the courier company may take atleast 12 hours to update details in their website tracking. So kindly be patience until it get updated.

We try our most to fulfill orders as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. VP Civil Surveying Instruments Pvt. Ltd.  is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1 to 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of order).

If you require more details regarding shipping write to us on info@vpcivil.co.in

We are delighted to offer free shipping (free door delivery) on all our products, to any locations in India.